Privacy Policy

Effective Date: April 29, 2026

At Northline Web Solutions, we respect your privacy and your business data. This policy explains how we collect and handle information on this website.

1. Information Collection

Direct Input: When you fill out a form or start a "Strategy Session," we collect your name, business name, email, and phone number.

Registration Data: We collect EIN numbers and business details to facilitate carrier-mandated registration.

Cookies & Analytics: We use basic cookies to evaluate visitor interaction and improve the "5-Second Rule" site experience.

2. SMS/Text Message Program Details

Program Description: Our SMS program provides automated lead management tools, including missed call text-backs, appointment reminders, and reputation management updates.

How Users Opt-In: Users opt-in to our SMS program by providing their phone number and selecting the consent checkboxes on our website contact form.

Message Frequency: Message frequency varies based on your interaction with our team, your status in our lead pipeline, and the specific automated tools activated for your account.

3. How We Use Your Data

We use your information to respond to inquiries via call, email, or SMS.

We provide the technical support and automated systems you have requested.

We maintain records of your consent to ensure compliance with mobile carrier requirements.

4. Data Security Practices

We utilize industry-standard security measures, including SSL encryption and secure database architecture, to protect user data from unauthorized access or disclosure.

Your business information is housed in a dedicated sub-account "island" to ensure data isolation and security.

Access to your sensitive data is restricted to authorized personnel specifically tasked with managing your back-office systems.

5. Third-Party Sharing (Mandatory SMS Clause)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. User Rights

You have the right to unsubscribe from any communication or update your contact information at any time by contacting us at [email protected].